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FAQs
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Frequent Questions
What hosting platform is Easy Websites™ hosted on?
All of our websites are securely hosted on Amazon Web Services (AWS). This allows us to provide reliability and fast speeds for all websites.
Is Hosting & SSL Certificate included with my new website?
Yes! This is our gift to you! We include FREE hosting for the first 12 months and as a bonus, secure your data and transaction with an SSL Certificate. Get ready to buckle up for the fastest hosting on the planet utilising servers brought to you by Amazon. Every single website is fully equipped with hosting and an SSL Certificate that can help you keep your customer’s data secure. Now, that's peace of mind!
Can I request a site from Easy Websites™ in a different language?
All sites from Easy Websites™ are in English, however, you can use our built-in translation widget to display your website in different languages in which the website visitor can select.
What is Easy Websites™ Drag 'n' Drop Editor?
The days of HTML and CSS text editing are in the past with our easy-to-use editor. Our one-stop-shop dashboard holds all the design specifications for you, so you don’t need high-end web designers to come to your rescue. We also provide easy-to-use documentation to make your website editing experience even easier.
What forms of payment can I use?
Easy Websites™ accepts most credit and debit cards (Visa, Mastercard, American Express, Discover and Diners, China UnionPay, JCB, Cartes Bancaires, Interac), plus direct debit and PayPal. You can also easily finance you wesbite using Zip or Pay Pal.
Are there eCommerce options available Easy Websites™?
Yes! We have an easy toggle-on-off eCommerce feature at Easy Websites™. Our eCommerce plans start from just $30 a month and you can cancel at anytime. This means you do not have to keep maintaining any one-off sales, or if you find having an online store is not ideal.
What type of templates does EasyWebsites™ design on?
We offer different types of templates that will surely cater what kind of business you are in. Weather it's in Medical Services, Construction and Engineering Services, Educational Services, and many more! Check out our range here.
After setting up my website, do you offer website maintenance?
Upon purchasing the Silver and Gold Packages that we offer, you are eligible for FREE 2 x revision to develop your perfect website. By support we mean whenever you get stuck in customising/editing your website we will help you figure everything out. For Gold Packages we offer SEO ready content written by Easy Websites™ for your website.
What is a ready - made - website?
An Easy Websites™ Drag 'n' Drop site is a website that is already set up and ready for customisation by you. However, we have thought of everything for you with industry specific images, content and ideas throughout your new site. Basically, you could go live soon after you have had your handover! Think of it as a ‘template’ or an all-in-one solution for any business owner who needs a website for their business. With us you not only get a ready-made website, but also a holistic package that includes amazing services.
Is it possible to have a blog using your templates?
Absolutely yes! Blog pages are built in and are very easy to manage. We can add a feed that automatically displays your latest blog posts right on your Blog page. We can also offer blog articles for Gold Package Services.
How long does a website build take?
In most cases, your Bronze Package website will be ready within 24 hours or less! Our team is often done setting up your site within just a few hours. Silver and Gold Packages can take from 3 business days to 10 business days (depending on your cooperation with returning feedback on time).
Why Easy Websites™?
Easy Websites™ is one of the easiest page builders around to enable even the most beginner of beginners to set up and maintain a professional website. Even if you only have limited time, and need a solution that is simple and easy.
Can I add more pages to my website?
Yes! Once you have gained access to your website, you can make as many changes as you’d like, add as many pages as you want, the entire website is fully customisable!
Can I cancel at any time?
You can cancel at any time. When you pay monthly, you will not be charged for any months after you cancel and your site will no longer be live. If you pay by year, your site will still be live up until the date you have paid until.
What happens once I secure my chosen package?
In order to set up your new website, our Easy Websites™ team start to build out your selected design using your business’s information, and ensure everything is running smoothly and ready for you to take over. Finally, our creator team will email you the link to your new Easy Websites™ dashboard and website with instructions on how to login. If you purchased the Bronze Package, you will be ready to edit your new website yourself. Silver and Gold clients will continue to work with us one-on-one until your website is ready to be published.
What do I need to provide in order to get my new website started?
It doesn’t take much to get started! All we really need is your Business Name, Business Phone Number, Business Email Address, Business Address, and your name (so we know who we are congratulating on getting their new website with us on your welcome email!).
How easy is it to activate my site with Easy Websites™?
Once you’re done with putting any finishing touches to your site with our drag ‘n’ drop builder, the process is super simple. We’ll show you how to publish your site and make it go live!
Can I make changes to the site after it’s purchased and activated?
Yes, of course! You have full access to the drag ‘n’ drop web editor right inside your portal. Make as many changes as you’d like, add as many pages as you want, the entire website is fully customisable. If you need a web maintenance plan to help you make those tricky changes to your websites, let us know. We’d love to help!
What is Easy Websites™?
With Easy Websites™, you can have a fully responsive, custom website in just 24 hours for your business.
How do I login to my site to edit it?
We will send you the login details once you’re all signed up. Then, if you have any questions, feel free to visit our Help Centre at easywebsites.io/help
We are here to answer your questions 24/7